From operations and people management to profitability, Gōshen Restaurant Consulting offers tailored solutions for growth.
Running a restaurant comes with a unique set of challenges that can impact long-term success. Many establishments struggle with inconsistent performance, which can lead to unpredictable customer experiences. High employee turnover adds to these difficulties, causing disruptions in service and increasing hiring and training costs. Operational inefficiencies—like wasteful processes and unoptimized workflows—further cut into profits, making it harder to sustain growth. Combined with rising expenses and tight margins, these issues make it critical for restaurant owners to adopt effective strategies that drive efficiency, retain skilled staff, and improve profitability.
Alan Watts is a seasoned guest experience strategist and transformational leader with a proven track record in elevating restaurant operations and culture. Known for his charismatic and hands-on approach, Alan brings strategic direction and a deep commitment to profitability, growth, and high performance.
His strength lies in making decisive, impactful changes that drive innovation and improvement, while building powerful, collaborative teams. Alan’s passion for delivering outstanding guest results shines through his leadership style, as he coaches teams to adapt and excel in dynamic environments. As a turnaround expert, he consistently implements scalable solutions that lead to continuous enterprise-wide success.
With over 50 years of combined industry experience, our team drives operational efficiency, double-digit sales growth, and award-winning guest satisfaction.
With over 40 years in hospitality, Scott—a seasoned leader mentored by Norman Brinker—has driven growth and transformation across top brands, guided by his commitment to People, Quality, and Profits.
Experienced CEO, COO, and President known for transforming multi-unit, profitable hospitality concepts with full financial and operational oversight.
With decades of industry experience, we’re dedicated to helping you achieve continuous improvement and sustainable success.
At any step in the people process, we can help you meet with great success.
Consistency is the name of the game we are playing. Guests have to know we will deliver on all fronts.
The apex execution consists of the simultaneous result of both sales AND profits. We will help you achieve the, “AND”!
We create an environment of PDCA, or Plan, Do, Check, Act, and SDCA, or standardize, Do, Check, Act.
Step-by-Step Process
We identify key gaps in your current operations.
We implement a system that sustains improvement.
Ensure lasting results for your brand’s growth.
Contact us now to schedule a consultation and take the first step towards a thriving restaurant future!
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